I asked a buddy of mine who lives in Salinas about this shop,here is his reply-
Hum, I guess you could say that since theyre the closest shop to me and located in Salinas. I still consider Mike & Jan Valencia, the owners my friends. Ive went to and ridden several endures with Jan. He got divorced about the same time I did 25 years ago and we did a lot of partying together.
Actually in the past Ive purchased a Honda Interceptor, a CR480, a CR500 and an XR250 from them. Thats when they were still into the motorcycle scene. (It was a good trade off because I sold Jans house for him and he purchased one from me. When I decided I wanted a 929 I went in to purchase one from them.) They didnt have one, said they couldnt order anymore and wouldnt even make a few calls to try and find one.
Needless to say I havent went back to purchase anything from them. Ill drive to Seaside if I only need a quart of oil. Its kind of funny now every time I get a new bike and bump into Mike or Jan they cant help but mention oh I see you have a new Honda 929/954 etc. They dont know about the seven other sales they lost from my son and friends that have purchased new bikes from Powersports from my recommendation.
So I went over to Powersports in Seaside, they didnt have any either but said if I wanted one they would find one for me. They ask what color I preferred, I told them yellow/black but would take any color they could find. A few days later the called and said they found a red/black one in the bay area I said great and they drove up and picked it up.
When they got it back to the shop the salesman made 18 calls to other dealers looking for someone that had a yellow/black one and would be willing to trade for the red/black one. The 18th call did the trick and they drove to San Jose to make the trade. They didnt charge any extra for all of the driving they had to do to get them either. Now thats what I call service. Its been like that every since then, no matter what theyll bend over backwards to make you happy. Mason the owner of Powersports is responsible for my free track day at Thunderhill a few weeks ago. It was for shop personnel only and I jokingly ask how do I become an employ for a day. A few hours the phone rang and he said, How Would You Like To Be An Employee For A Day, very cool. Powersports will continue to get my business as long as they keep treating me the way they have in the past.
Gary