I ordered tires from them on a Tuesday, they were shipped Wednesday.
I got them Monday before noon, If I had ordered earlier on Tues. I would have received them on Fri. I did however make sure I noted in my transaction comments: If the tires are not in stock do not backorder.
They had the Pilot Roads in stock when noone else had them as a complete set. $228 to the door, I know that I may have found them at a cheaper, not by much, price. But, they had them in stock.
YMMV, but I had a great experience.
Len