Flitemdic Posted June 19, 2006 Share Posted June 19, 2006 Thought I would post up about Cycle Gear- specifically Corporate, and Redding, CA. During TBME, we had several tires go, a chain, and a set of brakes. During multiple trips to Cycle Gear in Redding, we were all treated very well by Carlos and his staff. He gave us discounts on the parts- I don't know if this was a store wide thing, or if he gave it to us as a group thing after we had been in and identified ourselves a couple of times. When CAPPEL noticed my front tire had been mounted wrong, (backwards), by Cycle Gear San Antonio, Carlos loaned me stands to pull off the front wheel, helped with the work, remounted and balanced the tire for free- wouldn't hear of payment. He tried to throw in a set of brake pads I needed for the "inconvienence" too. All the while his entire staff was very helpful, came out to make sure I didn't need anything several times. At the corporate level, I had ordered a new pair of leathers for the trip. They arrived from the warehouse without knee pucks. Tiffany arranged for me to pick up a pair of pucks at the local store on my way out of town. On returning to SA, I had noticed that a zipper was going bad on the pants, and Tiffany, (again), arranged to have the pants sent to a tailor here in town on the Cycle Gear tab, and get them repaired. (I didn't want to return them, as they had been well broken in on the trip to CA) Great people, great service. :icon_clap: Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.